In a crowded, noisy, digital world, the organisations that cut through aren't always the biggest — they're the ones who know how to tell their story.

Narrative consultancy isn't marketing, and it isn't rebranding. It's the process of listening carefully to your people and your service users, finding the authentic stories that already exist within your organisation, and shaping them into a clear, compelling message that resonates — with funders, with communities, and with the people who need you most.

Narrative
Consultancy

Your organisation has a story worth telling.

Over a long career in television I have worked with some of the world's most demanding broadcasters and commissioners — from the BBC, Channel 4 and ITV to Sky, National Geographic, Disney and PBS — and that experience of navigating complex organisations and high expectations translates directly into consultancy work.

But I am equally at home closer to ground level. I've spent years working with community groups in Somerset, most recently as a director of the Shepton Mallet Snowdrop Festival — a unique blend of local community and international reach, championing the healing power of nature through arts, storytelling, poetry and photography.

I understand the challenges and ambitions of smaller organisations every bit as well as larger ones, and I bring the same quality of attention to both.

Consultancy is a focused, short-term intervention.

What's involved?

I come in, look and listen carefully, and give you practical, actionable recommendations you can take forward:

  • A high-level review of how your organisation currently presents itself to users and stakeholders.

  • A team feedback session to clarify your values and goals.

  • One-to-one interviews with a wide range of staff to gather stories of interest and success.

  • A report with recommendations to sharpen your message and improve engagement with service users and funders, and proposals for creative ways to do this.